Refund Policy | Sprite Genix

Draft. This text is a starting point and must be reviewed by a lawyer before Sprite Genix accepts paying customers.

If your payment was not verified, or you paid twice by mistake, we refund the amount to the same UPI account within 7 working days.

If you are not happy, ask for a refund within 7 days of activation and we will refund in full. After that, plans are not refundable for the time already used.

To ask for a refund, use the contact form with your UPI transaction ID.